Shipping policy
Shipping Policy
Last updated: September 18, 2026
krogerj ships to eligible addresses within the United States. Availability is confirmed at checkout.
Shipping Timeline
- Handling: 0–1 business day
- Transit: 0–1 business day
- Total estimated delivery: 0–2 business days
Business days are Monday through Friday, excluding federal and carrier-observed holidays. Orders placed on weekends or holidays begin processing on the next business day.
Shipping Charges
Standard shipping is free for eligible United States orders. Any optional paid shipping service is shown before payment. We do not add undisclosed shipping charges after checkout.
Order Processing
After you place an order, you will receive an order confirmation email. A binding contract is formed when we send a shipment confirmation or otherwise confirm that your order has been accepted, whichever occurs first.
Tracking
Once your order has shipped, we will send a shipment confirmation with the carrier name, tracking number, and tracking link. Tracking information may take up to 24 hours to become active.
Lost, Delayed, or Damaged Packages
If tracking has not updated for an unusual period, or the estimated delivery window has passed, contact us at support@krogerj.shop with your order number and tracking number. If a package is confirmed lost before valid delivery, we will provide an appropriate remedy, such as a replacement or refund.
Contact
Store name: krogerj
Email: support@krogerj.shop
Telephone: +1 937-783-1406
Business address: 3004 Cherry St, Blanchester, OH 45107, United States